Publications & Presentations
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Publications and Presentations
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- Soarian Portal — From Vision to Reality
Co-presenter with Manny Aponte, Director of IT at Virginia Hospital Center.
Presented at Innovations '09 Siemens Customer Education Symposium,
August 9 – 12, 2009, Philadelphia, PA
- Winning at Change
Video series for One Healthport
published in Summer 2009;
Designed to help healthcare providers in the greater Seattle
area initiate process and technology change in their organizations
- Managing Patient Payment
An educational workshop on changing processes for receiving payments from patients.
Presented December 2, 2008 at a workgroup meeting for healthcare services providers
in Seattle, WA sponsored by the Worksmart Institute of OneHealthport
- Scoring your Compliance: A QAPI Tool
Presented at 2007 Spring Conference. Navigating Changing Currents, May 2007, Portsmouth, VA,
Sponsored by the Virginia Association of Hospices
- Project Management Basics: Recurring Supervisory Course
Presented at Virginia Hospital Center. March 2007, Arlington, VA
- Everyday Creativity: Leadership Retreat
Presented at Virginia Hospital Center. January 2007, Reston, VA
- Myers Briggs Type Indicator™: Leadership Development and Teambuilding
Presented at Virginia Hospital Center. June 15, 2006, Arlington, VA
- Conflict Management for Nursing Managers
Presented at Virginia Hospital Center. July 8, 2005, Arlington, VA
- Information Systems: Hardwiring Excellence Using MBTI™
Presented for Virginia Hospital Center. July 20–21, 2004, Reston, VA
- Myers Briggs Type Indicator™ Corporate Teambuilding
Presented at First Consulting Group, Government Consulting Services Organizational Retreat.
November 8, 2002, Alexandria, Virginia
- Process Redesign Methodology and Tools: Team Leader Training Series
Presented at National Institute of Health, Warren Grant Magnuson Clinical Center.
September 2002, Bethesda, MD
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Enhanced Referral Decision Making with Decision Support Tools
Journal of Healthcare Information Management, Volume 13, Number 1, Spring 1999, p.13
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Reengineering Care Delivery To Improve Financial Performance
Presented at HFMA Regional Meeting. May 30, 1996, Washington, DC
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Understanding Reengineering
Presented at Hospice of Northern VA Education Day. September 1995, Fairfax, VA
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Business Process Reengineering: The Impact on Hospital Services
Presented as a Pre-Conference Workshop at The Business Side of Nursing Management. April 1995,
Baltimore, MD. Sponsored by Numedicus, Inc.
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Re-Engineering the Workplace: A Look Into The Future
Presented at National Issues and Trends in Nursing Management Conference. April 1994, Baltimore,
MD. Sponsored by Numedicus, Inc.
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The Patient-Focused Hospital: A Patient Care Concept
Journal of the Society for Health Systems, Volume 3, Number 2, 1991, p. 33
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Quality Initiatives For Improving Patient Access To Hospital Services
Presented at Quest for Quality & Productivity in Health Services Conference. September 1991,
Chicago, IL. Sponsored by Society for Health Systems & AHA - HIMSS
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Performing Procedural Level Cost Studies
Published by Federated Ambulatory Surgery Association, 1989
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Productivity Measurement and Improvement in the Health Care Industry
Presented at Eighteenth Annual Meeting, March 1989, Baltimore, MD. Sponsored by Northeast
Decision Sciences Institute
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A-76, The Time Is Now
Presented at 17th National Training Program, July 1986, Las Vegas, NV.
Sponsored by Federally Employed Women
